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  4. Hello, I'm hoping for some help / guidance on adding a site license for the Schema theme. I currently have a license for one site, the theme is active on that site. I am building a new site and also wish to use Schema. My current license expires 1/3/23. Two questions: There used to be an option to buy a license for up to three sites. Is this still available? The other option appears to be for unlimited sites. Either way, I do not see a way to add a license for the new site I'm building. Can I get some guidance on how to do that? Thank you. Jim Hofman
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  6. Hello, We are glad you found our support team helpful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  7. Hello, You can still receive support if you have an active subscription and the theme will be updated but only for bug fixes. Thank you.
  8. Thanks so much for your help guys - so quick and so good. And, even with all the minor adjustments you did it so quickly and without fuss. Totally recommended!
  9. Hello, I see that the theme (pointpro) I purchased from you is no longer updated. What does this mean? It means that I can no longer receive theme updates and support that I purchased. Thank you
  10. Hello Senka, We really appreciate your input and sharing your experience to other users. We look forward seeing you again and helping you again. Take care
  11. Great support team, whenever I need it, what ever I need, they solve it in no time. What ever customization I wanted to made on my shop, they helped me. I feel like I could ask anything and they would help, that meens a lot. My english is not perfect but we understand eachother. Don't change a thing!
  12. Hello, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again.
  13. I would like to thanks to support as they helped me get solved my issue within just minutes. I am really happy overall with MyThemeShop.com.
  14. Hello, Thank you for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again.
  15. Actually it was a Popular Posts section. I have no idea what happened. It looked good in the widget area, then I had a look at the complete front page. All the categories had been duplicated in the header section. I couldn't get rid of them and asked for help from the My Theme Shop team. It took a day but they got it done. Probably I would still be scratching my head if not for them. So a big thank you to them.
  16. Hello, Thank you for taking the time to write us those kind words, we really appreciate it. We look forward helping you again.
  17. I'm so thankful for the support I've had since buying the Reader theme. The staff of MyThemeShop support is great, without any complaint they answer all of my questions. Keep doing the good job, we will always want you assistance! Panagiotis
  18. Hello, Thank you for your kind words and for taking the time to write us a testimonial, it really means a lot to us. We appreciate you being part of our community and supporting our business. We look forward seeing you again in our forums. Thank you
  19. Hello, Modifying the H4 tags to be different on each related post would require a custom solution. What you can do is disable the theme's related posts and use a plugin instead. I hope that helps. Thanks,
  20. I have been using their code for several years now. In the beginning there were a few rough patches but their support has improved and keeps getting better. They are working to give great support on their products and that is all you can ask for!
  21. Hi Jitendraa, This should be considered as a defect and fixed for whole clients because it affects ranking. Thanks.
  22. Hello, Thank you for contacting MyThemeShop. That can be done by editing the theme files. But you do not have an active subscription now. You need to purchase a subscription to get support and updates. Thank you.
  23. Hi, In the single posts menu under the theme options of my Interactive theme, there's an option, as you know, that we can whether add the "related posts" under the content or not. This part is added to the page with the h4 tag. However, adding this section to the page with the h4 tag causes the title elements not to be in descending order. How can we fix this? Is there an option to change this issue? If not, can you let me know how to change it from the theme files? Thanks in advance.
  24. Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.
  25. Hello, Please get in touch with our account section here so that they can help you with a custom solution for this. Thank you.
  26. I had a big problem with my logo in my theme, the support team treated me in a spectacular way and solved my problem in record time. I was pleasantly surprised. Thank you very much again
  27. I juste want to reniew with single licence. But the link you send it is expensif and it is for unlimited website. I want a licence for one website.
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