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  4. Hello, We appreciate your patience as well and for being part of our community. Thank you for choosing MyThemeShop.
  5. I highly appreciate your patient and kindly while helpping me to handle the problems which I met. And everything running well with your support. So I am really love MTS and best wishes for you all!
  6. Last week
  7. Hello, Thank you for contacting MyThemeShop. You can use videos inside the portfolio page. You can not use video as Featured Image. Hope that helps. Thank you.
  8. Hello, I very much like the https://mythemeshop.com/themes/portfolio/ theme but my portfolio is more of videos rather images. Just want to confirm if we can use Videos instead of images? Thanks, Qurrat
  9. Hello, Thank you for contacting MyThemeShop today. This is not possible with the available features of WP Real Estate Pro. For this customization will be required. You can contact us here for the plugin customization. Thank you.
  10. Hello, I currently have a system where daily an XML (REAXML) file gets put on to an FTP server, then syncs with the website so listings become live (Australian Property listings). If I buy this plugin will there be options to setup sync in a similar way so properties stay updated? i.e new properties, sold, change of price etc etc
  11. Hello, Thank you for contacting MyThemeShop today. Unfortunately we do not offer custom fields for that. We do appreciate your suggestions and our developers have been informed of your suggestions. Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. The list is pulled from YouTube, the order of videos should then be the same as the playlist on YouTube. I hope that answers your question. Looking forward to helping you. Thank you.
  13. Does this theme support import playlist URL from youtube,vimeo ,dailymotion directly? https://demo.mythemeshop.com/s/?theme=Video and show them exactly like playlist listing in this theme not separate these videos? I mean will this theme keep the playlist as it on the original video platform?
  14. Earlier
  15. Hello, Thank you for contacting MyThemeShop today. Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
  16. I get this error when running a job in the free version. I need to purchase the Pro version to make backups weekly, but I can't the free one to work... Couldn't export database: mysqldump: [Warning] Using a password on the command line interface can be insecure. mysqldump: Got error: 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) when trying to connect ' Finished running job in -0.4 seconds. Performing full backup Exporting database Dumping database to temporary file /tmp/my-wp-backup-exportSuMWRT No tables excluded, exporting all Using mysqldump. Couldn't export database: mysqldump: [Warning] Using a password on the command line interface can be insecure. mysqldump: Got error: 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) when trying to connect '
  17. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please start a new ticket in the Free plugin support forum by sharing your WP Login details in the Sensitive area field so that we can check that and help you with that? Looking forward to helping you. Thank you.
  18. Hello, We are glad to hear that from you. Let us know if you need anything else in future. Thank you for using MyThemeShop.
  19. Hello, Thank you for contacting MyThemeShop. We support Paypal and Stripe only at the moment as payment methods and both need a card to complete the purchase. Let us know if you need anything else. Thank you.
  20. Hi there! I am having this same issue. Was there an easy fix for this? Thansk and regards, Sam
  21. Quiero comprar un producto con ustedes pero no tengo tarjeta es posible pagar con otra forma de pago?
  22. Does CLP support capturing First and Last Names for a user, along with the email address?
  23. Thanks for your help. This can be marked as resolved. I actually received another offer before I purchased this so bought the Lifetime membership with unlimited plugin and theme usage on unlimited domains. Now that was a real bargain!
  24. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that and we are happy to know that you are satisfied with our support services.
  25. Hello, Yes, you can find option inside the listing page to assign listings to agents. Thank you.
  26. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  27. I currently have reviews on my website, using an integrated review plugin from a theme built by http://olevmedia.com/. Here are the existing reviews - https://qwertyitservices.co.uk/reviews/ I want to have my reviews show up on Google business under "reviews from the web". You can see an example of a company that has reviews hosted on their own website listed in "reviews from the web" in this screenshot - https://imgur.com/CirKfRD.png Would this be possible with your plugin? I would be happy to purchase and install your plugin, manually migrate the existing reviews over to your plugin and add a star rating for each one. Would it be possible then for the reviews to be picked up by Google under "reviews from the web"?
  28. At first I was concerned. I’m not super technical and was having some difficulty with the plugins. But I must admit...the support is great. They don’t give up on their customers. They keep on trying until the customer wins in the end. Their products work and if your having trouble, they will work with you until you find success!
  29. Hello, Thank you for contacting MyThemeShop today. 1 - You can create each individual review and then use shortcodes to embed those reviews into other pages. You can have more than one review embedded into one page. 2 - That is not possible by default, it would require a custom solution. Once you purchase our product our lead developers can try to assist you on that. Looking forward to helping you. Thank you.
  30. Hello, Thank you for contacting MyThemeShop today. 1 - We have something similar for displaying posts only, see screenshot: 2 - There is no mega menu for mobile or tablets, there is not enough space for a mega menu on mobile, unfortunately. Looking forward to helping you. Thank you.
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